Fix for KB5000802 Windows Update

Microsoft has a known and long history of delivering GOOD and BAD updates. The equivalent is the situation with the KB5000802 update and a bug in the update is causing the BSOD (blue screen of death) issue. 

The issue emerges (subsequent to applying the KB5000802 update) when a client attempts to print a record yet faces a BSOD with the accompanying kind of message:

The BSOD issue isn't restricted to a specific maker of printers, even a few clients detailed that the BSOD happened even while utilizing the in-built printer (like Microsoft Print to PDF).

Fix 1: 

Step 1: Install the Out of Band Update, GoTo Microsoft Update Catalog website, and search for the update as per your Windows OS Version.(e.g., KB5001567, KB5001566 and KB5001565).

Step 2: Download the update, as per your Windows

Step 3: Install the downloaded update as an administrator and follow the prompts to complete the process.

Step 4: Restart the PC and check whether the issue is resolved. 

Fix 2:

Step 1: Re-install the Printer Driver may fix the problem. Disconnect your PC from the printer and afterward download the most recent driver for your printer from the OEM site.

Step 2: Right-click on the Start menu (or Windows) button and in the Quick Access menu, select Device Manager.

Step 3: Expand the Printer(+) option and right-click on your printer.

Step 4: Select the uninstall Device and in the subsequent window, checkmark the choice of Delete the Driver Software of this Device. 

Step 5: Select the uninstall button and wait for the uninstallation of the printer to complete.

Step 6: Reboot the PC.

Step 7: If the issue still persists, then uninstall the printer driver, reboot your PC and install a PCL 6 driver of your printer to check,  if the BSOD issue is resolved.

Fix 3

Step 1: Uninstall the KB5000802 update.

Step 2: Select the Windows key and settings

Step 3: Select the Update and Security, look for View Update History in the right pane.

Step 4: Select Uninstall Updates and select the KB5000802 update

Step 5: Wait for the uninstall to complete and reboot the PC.

If none of the fix works, you know what to do.... trying restoring your system through System Restore to a previous date.